COMPANY PROFILE

 

LETCHI EXPRESS SERVICES PTE LTD provides air cargo ground handling from terminal to air cargo agents and third party service providers at Changi Airfreight Centre. Our principle activities are provision of 24 hours air cargo terminal handling from clearance to lodgment of cargo to and from SATS and CIAS terminals.

 

LETCHI EXPRESS SERVICES PTE LTD are managed by groups of experience staffs with at least 15 years in this industry with expertise in dealing any day to day operational issue and willingness to anticipate and work with customer on any acceptable request/requirement.

CORPORATE PHILOSOPHY

 

LETCHI EXPRESS SERVICES PTE LTD create a reliable, efficient terminal handling specialist fully accountable to its customer by working closely within our organization and improving service rendered base on customers feedback.

 

Our Mission

 

Vision

To be a leading and respectable company in providing excellent service in close partnership with customer and employee

 

People

To create a team of expertise base on knowledge sharing and information gathering within the organization and customer

 

Objective

• Keeping customers complain less than 10per year
• Keeping performance at zero failure
• Improving staffs efficiency to maintain excellence in customer satisfaction